Our customers determine the success of our company. In all our actions, the customer is at the center, and the results of our actions must be evaluated from the perspective of customer value.
We can only achieve our goals together. A well-functioning team can achieve more than a collection of individuals. Our entire way of thinking and way of working, is aligned with our colleagues. We always work in a team and are committed to intensify our team spirit. Successful and honest collaboration requires that you put yourself in the position others and meet with appreciation, sincerity and tolerance.
Honesty and openness in our daily work. Our goal is to be sincere and honest, even if we find this personally difficult. For instance, if we make a mistake, this should be admitted in front of our colleagues, then we can correct it together and avoid the same mistake in the future.
Whether in person, by telephone or by e-mail, we are committed to take a friendly and courteous tone with our customers and our colleagues. This makes for a pleasant working day for all. "The sound makes the music".
We are respectful of our work colleagues, we do not take a difference of opinion as a personal attack. We show mutal respet by, amongst other things, adherence to agreed deadlines. Punctuality is taken for granted, be it on the phone, in a meeting or arriving at work.
We recognize and appreciate the performance of each employee - regardless of function and position.
We recognize the uniqueness of each employee and business colleagues and appreciate it. Every employee makes their unique contribution to the development of our company.
We welcome other cultures, other ethics and other nationalities.
All employees want to feel valued as a person and receive constructive feedback on their performance. We therefore express criticism constructively and openly, as this preserves self respect and improves performance.
The knowledge and skills of employees is the most important asset of our company. This potential is realised when we see ourselves as a real community, in which everyone is willing to share their knowledge and experience with each other.
